In order for you or someone other than the student to access information or talk to BYU about their account, you have to be granted Guest Access. BYU will not talk to you as a parent, or other third party, about your student's account unless Guest Access is granted.
Once Guest Access has been granted, you can go to guestaccess.byu.edu to access the account you have been granted Guest Access for. In addition to online access, if you were granted Telephone/In-Person Access, you can get help with the account you have access to. If you need to contact us over the phone, make sure you know the Telephone Access Phrase that is listed on guestaccess.byu.edu.